Last updated: March 15, 2026
PRIVACY POLICY
Who We Are
Our website address is https://keravada.com. Keravada is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We collect information you voluntarily provide to us, including your name, email address, phone number, mailing address, and payment information when you place an order, create an account, submit a support request, or sign up for notifications. We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use the information we collect to process and fulfill orders, send order confirmations, shipping updates, and delivery notifications, provide customer support and respond to service tickets, send verification codes for account authentication, communicate important updates about your orders or account, and improve our website and services.
SMS/Text Messaging
By providing your phone number and consenting during checkout, account registration, or when submitting a support request, you agree to receive SMS/text messages from Keravada. These messages may include order confirmations and delivery notifications, one-time verification and authentication codes, customer service ticket updates and responses, and account-related alerts.
Message frequency varies based on your activity. Message and data rates may apply depending on your mobile carrier plan.
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further messages will be sent unless you re-subscribe. To opt back in, text START to our number. For help, reply HELP to any message or contact us at [email protected].
We do not sell, rent, or share your phone number or SMS opt-in/opt-out data with third parties for marketing purposes. Your phone number and consent information are used solely for the purposes described in this policy.
Cookies
We use cookies to enhance your experience on our website. If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks.
Embedded Content
Pages on our site may include embedded content such as videos, images, or articles from other websites. Embedded content from other websites behaves as if you have visited those websites directly, and they may collect data about you and use cookies.
Data Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and customer support tools. These providers are obligated to protect your information and use it only for the services they provide to us.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, and opt out of SMS communications at any time. To exercise any of these rights, contact us at [email protected].
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
TERMS AND CONDITIONS
Acceptance of Terms
By accessing and using the Keravada website (https://keravada.com) and our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
Products and Orders
All orders placed through our website are subject to product availability and acceptance. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without notice. Once an order is confirmed, you will receive a confirmation via email and/or SMS.
SMS Communications
By providing your phone number and opting in, you consent to receive transactional SMS messages from Keravada, including order notifications, verification codes, and customer service updates. You understand that message and data rates may apply, message frequency varies, consent is not a condition of purchase, and you may opt out at any time by replying STOP. Standard carrier fees may apply. Keravada is not responsible for charges from your mobile carrier.
Account Responsibility
You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Keravada and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
Limitation of Liability
Keravada is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
Returns and Refunds
Please refer to our return and refund policy for details on product returns. Refunds will be processed to the original payment method within a reasonable timeframe.
Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the appropriate courts.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or these Terms and Conditions, contact us at [email protected] or call +1-877-771-1402.